Shawn C.
Mid-Level Customer Service Representative
Open to offersNew to PlatformAbout
Shawn C. has an extensive career spanning over two decades in the oil/gas and power generation industries, complemented by his experience as a Mechanical Engineer. His professional journey includes working for renowned companies such as Shell, Exxon, Eni, and Enron. As of January 2019, Shawn transitioned to working from home, bringing his wealth of experience into roles such as online tutoring at Cambly and appointment setting for real estate via Call Motivated Sellers and Appointments Today. In these roles, he excelled in cold calling, customer service, and maintaining accurate records of client interactions. Shawn is proficient in CRM software tools like Mojo, Calltools, and Vulcan, aiding in his ability to implement effective sales strategies. His educational background includes a degree in Industrial Millwright/Mechanical Engineering from Sheridan College and additional training in management and leadership. Shawn's commitment to professional development is evident through continuous self-upgrading with new technologies and participating in regular training sessions.
Experience
Outbound Sales Representative
Sakal Investments · 2023 — 2026Conducted outbound cold calls and responded to customer inquiries while providing excellent customer service. Maintained accurate records of client interactions and collaborated with team members to implement sales strategies, participating in regular training sessions to enhance skills.Online Tutor
Cambly Online · 2022 — PresentAssisted students in achieving their goals in the English language, focusing on pronunciation, punctuation, and addressing individual needs to enhance their English skills.Appointment Setter
Call Motivated Sellers (CMS) · 2020 — 2022Responsible for calling prospects to schedule meetings and qualify them based on their potential to make cash sales. Conducted cold calling efforts and responded appropriately to customer inquiries while participating in daily meetings and weekly training sessions using CRM Software including Mojo, Calltools, and Vulcan.Appointment Setter
Appointments Today · 2019 — 2020Focused on warm and cold calling for Real Estate agents, managing up-to-date records and ensuring clear communication between agents and buyers. Scheduled meetings for agents with prospective customers while attending daily meetings and bi-weekly training sessions, utilizing CRM Software such as Mojo, Calltools, Vulcan, and Ringcentral.
Skills & Expertise
Education
- Degree - Industrial Millwright/Mechanical EngineeringSheridan College
- grade 12 graduateJ.A turner high School
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