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Shein L. — Junior Customer Support Assistant from Philippines

Shein L.

Junior Customer Support Assistant

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Shein L. is a detail-oriented Electrical Engineering graduate with a focus on technical documentation, inventory management, and customer support. Shein gained practical experience during her on-the-job training at First Philec Inc., assisting engineers and managing project files efficiently. She demonstrated strong organizational abilities and collaboration skills, consistently meeting deadlines. Currently serving as a Sales & Customer Support Assistant, Shein excels at creating product listings and providing prompt customer engagement on platforms like Facebook Marketplace. She is proficient in Google Docs, Data Entry, and Email Communication, utilizing these skills to enhance customer interactions and maintain accurate documentation. As a Vice President for External Affairs for the Institute of Integrated Electrical Engineers - FAITH Student Chapter, and Treasurer for the same organization, she has honed her abilities in professional communication and event coordination. Shein is fluent in English and Filipino, bringing a bilingual advantage to her professional endeavors.

Experience

  • On-The-Job Training

    First Philec Inc. · 2026 — 2026
    Assisted engineers with daily operations and technical documentation. Organized project files and inventory, ensuring accurate record-keeping while collaborating effectively to meet deadlines.
  • Sales & Customer Support Assistant

    Company not specified · 2026 — Present
    Managed and created product listings on Facebook Marketplace, responded to customer inquiries through Facebook Messenger, and referred customers to the main sales representative to facilitate order completion. Enhanced customer engagement with timely responses.

Skills & Expertise

Education

  • Bachelor of Science in Electrical Engineering
    First Asia Institute of Technology and Humanities Colleges · 2022 — 2026

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