Shella S.

Shella S. is a seasoned Customer Service Specialist with a Bachelor of Science in Business Administration from the Southwestern Institute of Business and Technology. She has substantial experience in the e-commerce and banking industries, adept at addressing customer inquiries and resolving complaints with a focus on providing expedited delivery and customer support through various channels like chat and ticket systems. Shella has previously excelled as a Teller and Sales Associate at Cavite United Rural Bank Corp., where her responsibilities included processing withdrawals, deposits, and payments, balancing cash, and making SOA from the system. Her expertise in financial management, banking, and finance is further demonstrated through her commitment to accurate and timely service. She is well-versed in tasks such as validating POD/POA and processing KPI and documents, contributing to the efficient business operations she supports. Strong capabilities in communication and interpersonal skills underline her professional endeavors.