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Sheriel F. — Junior Sales and Customer Support Specialist from Philippines

Sheriel F.

Junior Sales and Customer Support Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Sheriel F. is an accomplished professional in the domains of Sales, Billing, Technology, and Customer Retention, with a robust career at Concentrix CVG Phils and other leading organizations. Throughout her tenure, she has successfully promoted products and negotiated contracts to enhance revenue while maintaining strong, long-term customer relationships through effective communication. At Allstate Insurance, she excelled as a Telemarketer, making outbound calls and consistently meeting sales targets. Her experience at Homeaglow and Foundever/Sykes Asia further honed her skills in cold calling, appointment setting, and lead conversion. At LBC Express Inc., she efficiently managed tasks such as processing shipments and handling customer claims, ensuring meticulous adherence to company protocols. Sheriel is driven by a commitment to understanding customer needs and delivering solutions to foster business growth.

Experience

  • Telemarketer/Cold Caller

    Allstate Insurance · 2025 — 2026
    Conduct outbound calls to leads from the website and present customized membership options. Demonstrate confidence and persistence in addressing objections and consistently achieve or surpass sales targets.
  • Appointment Setter/Cold Caller

    Homeaglow · 2024 — 2025
    Facilitate outbound calls aimed at setting appointments while engaging leads effectively.
  • Sales Executive

    Foundever/Sykes Asia · 2023 — 2024
    Specialized in sales and customer support, with a focus on cold calling, appointment setting, and lead conversion. Additionally performed virtual assistant tasks, including customer service and data entry.
  • Sales Associate

    LBC Express Inc. · 2020 — 2022
    Managed outbound calls to potential clients, qualifying leads for insurance quotes. Handled objections while processing shipments, remittances, and bill payments according to standard operating procedures. Ensured secure handling of remittance cargo and addressed customer claims and complaints with appropriate solutions.

Skills & Expertise

Education

  • Bachelor in Secondary Education
    Laguna State Polytechnic University · 2015 — 2017
  • Degree not specified
    Siniloan Integrated National Highschool · 2010 — 2014
  • Degree not specified
    Siniloan Elementary School · 2005 — 2010

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