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Shirley R. from Philippines

Shirley R.

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Shirley R. M. is a versatile professional with a varied career path grounded in both education and technology. With a Bachelor of Elementary Education from Tiwi Community College and a Bachelor of Science in Computer Science from MABA Computer College, she is both a licensed professional teacher and computer science graduate. Shirley has served in numerous roles, including a Freelance Cold Caller and Customer Service Specialist with Sutherland Global, where she honed her communication and customer relations skills. Her freelancing experience extends to being a Virtual Assistant and Content Moderator at Jumpstart Inc. Shirley's career highlights include her role as a Sales Representative at Teleserv Asia Solutions Inc., where her skills in sales and remote work came to the fore. Her credentials are further enhanced by training like the 18-day Contact Center Services training, where she was recognized as the Most Improved Trainee. Shirley remains committed to education as a part-time tutor and volunteer teacher in Tiwi, Albay.

Experience

  • Freelance Cold Caller

    Freelance · 2025 — Present
    Conducted Cold Calling to engage potential clients and promote services.
  • Customer Service Specialist

    Sutherland Global · 2024 — 2025
    Provided customer support and assistance in various inquiries.
  • Virtual Assistant (VA)

    Freelancer · 2024 — Present
    Assisted with administrative tasks remotely.
  • Customer Service Representative

    Outsource SG (OSG) · 2024 — 2024
    Handled customer inquiries and provided support via various communication channels.
  • Content Moderator (Graphic Designer)

    Jumpstart Inc. · 2024 — 2024
    Moderated content and designed graphics for various projects.
  • Sales Representative

    Teleserv Asia Solutions Inc. · 2021 — 2024
    Engaged with customers to promote and sell products or services.
  • Student Teacher

    Tiwi Central School · 2021 — 2021
    Gained practical teaching experience while assisting in classrooms.
  • Part Time Tutor/Volunteer Teacher

    Tiwi, Albay · 2020 — Present
    Provided tutoring and educational support to students.
  • Staff

    Becool's Water Refilling Station · 2018 — 2020
    Assisted in daily operations and customer service at a water refilling station.
  • Census Enumerator (EN)

    Phil. Statistics Authority · 2007 — 2007
    Collected data for the national census from respondents.
  • SPES

    Municipal Budget Management Office · 2007 — 2007
    Assisted with various tasks within the budget management office.

Skills & Expertise

Education

  • Bachelor of Elementary Education
    Tiwi Community College · — — 2021
  • Bachelor of Science in Computer Science
    MABA Computer College · — — 2004
  • Secondary Education
    Leyte National High School · — — 2001
  • Primary Education
    Rizal Central School · — — 1997

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