Shteve C.
Junior Customer Service Associate
Open to offersNew to PlatformAbout
Shteve B. is a skilled Customer Service Associate at Amazon Philippines, where he supports retail primary functions, account changes, CSBA, Message Us Support (MU), and account management, efficiently addressing and resolving customer concerns using multiple resources. Previously, Shteve gained hands-on experience as a Production Operator at Cebu General Services Inc., working within manufacturing for Nisshu Seiken Philippines Inc. and Taiyo Yuden Philippines Inc. His manufacturing roles involved machine operation, product inspection, quality assurance, multitasking, and machine troubleshooting, with a focus on delivering quality products within deadlines. Shteve holds an education in Information Communication Technology and is adept at system servicing in both customer service and production environments. He is based in Cebu, Philippines.
Experience
Production Operator
Cebu General Services Inc. (Taiyo Yuden Philippines Inc.) · 2021 — 2022Handled machine operation for heating products and managed sorting of good and defective products, performing multiple responsibilities and adapting to changing requirements.Customer Service Associate
Amazon Philippines · 2022 — PresentDelivers support to customers through Retail Primary, Account Change Support, Customer Service By Amazon (CSBA), Message Us Support (MU), and CAM (Account Management), utilizing available resources to address and resolve inquiries.Production Operator
Cebu General Services Inc. (Nisshu Seiken Philippines Inc.) · 2020 — 2020Operated machinery for product part manufacturing and addressed machine defects as needed; managed tasks to produce quality products within established timeframes.
Skills & Expertise
Education
- SHS GraduateTejero National High School · — — 2013
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