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Silambarasan L. — Senior Customer Support Specialist from India

Silambarasan L.

Senior Customer Support Specialist

India Less than 1 year
Open to offersNew to Platform
Languages
English
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About

L. Silambarasan is a seasoned customer support professional based in Chennai, Tamil Nadu, India, with more than seven years of experience in client communication and relationship management across the real estate, healthcare, and service industries. Having honed skills in managing customer queries and delivering high-quality service, L. is adept at maintaining strong client relationships and ensuring customer satisfaction. In previous roles, such as a Field Relationship Manager at NoBroker Technologies, he demonstrated proficiency in assisting customers with property needs and ensuring smooth transactions. As a Public Relations Officer for Hibeam Scan & Sugam Hospital, he focused on effective patient communication and service coordination. L.'s technical skills include MS Office and administrative coordination, making him an excellent fit for remote customer support roles in global organizations. He holds a Bachelor of Commerce degree from SRM University, Chennai.

Experience

  • Admin & Excel Operator

    Pandian Enterprises · 2025 — Present
    Oversaw daily administrative functions and managed office documentation. Created and updated Excel reports for tracking business performance. Facilitated internal communication and streamlined workflow processes.
  • Field Relationship Manager

    NoBroker Technologies Solutions Pvt Ltd · 2025 — 2025
    Supported customers in their property rental and purchasing needs. Acted as a link between clients and property owners to ensure seamless transactions. Delivered comprehensive customer support and addressed client inquiries.
  • Public Relations Officer (PRO)

    Hibeam Scan & Sugam Hospital · 2021 — 2024
    Handled patient communications and coordinated services within the hospital. Responded to inquiries to guarantee a positive customer experience. Developed robust relationships with patients and healthcare teams.
  • Service Planner & Sales Coordinator

    Rentokil PCI (RPCI) · 2016 — 2021
    Managed service scheduling and ensured timely service delivery. Maintained customer communications and conducted follow-ups. Addressed service-related issues to uphold client satisfaction.

Skills & Expertise

Education

  • Bachelor of Commerce (B.Com)
    SRM University · — — 2014

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