Sindisani M.
Mid-Level Project Manager
Open to offersNew to PlatformAbout
Sindisani F. is a dedicated professional with extensive experience in financial management, project management, and customer service. His career began at the City of Johannesburg Municipality, where he refined his skills across various roles. As an Accounts Assistant in the Finance Department, he managed financial records, prepared statutory accounts, and ensured accurate payment processing. He later excelled as a Call Centre Agent, enhancing customer interactions and problem-solving capabilities. Promoted to Acting Supervisor in Customer Service, he led a team, delegated tasks, and mentored staff to achieve high service standards. At Three Ms Enterprise and Projects as a Director, Sindisani oversaw logistical needs for civil engineering projects, expertly managing timelines, budgets, and resources. His ability to analyze data and make informed decisions is supported by a Higher Certificate in Data Science from Regenesys Business School. Proficient in MS Office Suite and experienced in GIS, Venus, SAP, and LOTUS, Sindisani brings strong analytical and managerial skills to any organization.
Experience
Acting Supervisor — Customer Service
City of Johannesburg Municipality · 2010 — 2012Delegated tasks within the customer service team while monitoring performance to meet service quality standards. Facilitated training and development initiatives, managed administrative tasks, and resolved customer and staff complaints professionally. Provided performance updates and customer service metrics to senior management.Accounts Assistant — Finance Department
City of Johannesburg Municipality · 2008 — 2009Utilized spreadsheets and journals for managing financial data accurately. Prepared statutory accounts following financial regulations, and verified payments while ensuring accurate recordkeeping. Managed mail, responded to inquiries, controlled petty cash transactions, and reconciled financial accounts and credit accounts.Call Centre Agent
City of Johannesburg Municipality · 2007 — 2008Processed customer inquiries via telephone, collecting and verifying information for service eligibility. Updated customer records and confirmed pricing details. Provided accurate information regarding procedures and policies, reported equipment malfunctions, and engaged in continuous learning to expand product knowledge.Director
Three Ms Enterprise and ProjectsOversaw logistical requirements for civil engineering projects subcontracted to Boitsogo Company. Delegated tasks to senior colleagues and set project targets. Conducted regular reviews of timelines, budgets, labor allocation, risks, and project plans. Implemented project updates and prepared detailed progress reports for clients and board members.
Skills & Expertise
Education
- Higher Certificate in Data ScienceRegenesys Business School
- National Certificate in Customer Relationship ManagementCentral Johannesburg College
- Senior CertificateSahlumbe High School
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