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Sinethemba C. — Junior Collections Agent from South Africa

Sinethemba C.

Junior Collections Agent

South Africa No experience yet
Open to offersNew to Platform
Languages
English
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About

Sinethemba C. is a recent graduate with a Bachelor of Business Administration specializing in Logistics and Supply Chain Management from Rosebank College. She has demonstrated expertise in collection management and customer service through her role as a Collections Agent at Nimble Credit Solution, where she effectively negotiated repayment plans and handled customer queries. Additionally, her experience as a Receptionist at Rosebank College refined her organizational skills and professionalism in client interactions. Her role as a Brand Ambassador enhanced her marketing and sales support capabilities, representing the college at various events and campaigns. Computer Literacy, Negotiation, and Problem-solving Abilities are among her prominent skills. She is adept at managing Front Desk operations while delivering efficient service under pressure, demonstrating a keen attention to detail in maintaining administrative accuracy.

Experience

  • Collections Agent

    Nimble Credit Solution · 2025 — 2025
    Engaged with customers through phone, SMS, and email for the purpose of collecting overdue payments. Negotiated repayment plans and settlement options while following up on any missed payment arrangements. Provided clear explanations regarding account balances and repayment terms. Handled customer queries, disputes, and objections in a professional manner.
  • Receptionist

    Rosebank College · 2024 — 2024
    Welcomed visitors upon arrival and directed them to the designated waiting area. Managed the switchboard and ensured calls were routed to the appropriate staff members or departments. Took messages and distributed them in a timely manner to the relevant staff.
  • Brand Ambassador

    Rosebank College · 2020 — 2020
    Represented the college at various school visits, expos, and community events. Assisted in organizing campus marketing events and awareness campaigns. Provided guidance and support to visitors during open days.

Skills & Expertise

Education

  • Bachelor Of Business Administration In Logistics And Supply Chain Management
    Rosebank College · 2020 — 2022
  • Higher Certificate In Logistics And Supply Chain Management
    Rosebank College · 2019 — 2019
  • Grade 12
    Windsor Secondary School · 2008 — 2012

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