Sivuyise T.
Mid-Level Receptionist
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Sivuyise T. is an experienced Receptionist with a background in office administration, retail, and warehouse operations within the office supplies, fashion distribution, and automotive industries. At Banareng Office Suppliers, Sivuyise manages front desk operations, client communication, payment processing, and administrative financial tasks such as creating quotes, invoices, and petty cash handling. Previous roles include Picker/Packer at H&M DC Johannesburg, ensuring inventory control and correct shipment processing, Shop Assistant at Ackermans with responsibilities in customer service and point-of-sale operations, and Admin Clerk/Receptionist at Auto Clinic, where duties covered office management, data capturing, and file system maintenance. Sivuyise holds an N4 in Financial Management and demonstrates expertise in financial accounting, data entry, Microsoft Office, and customer service within high-volume and detail-oriented environments.
Experience
RECEPTIONIST
BANARENG OFFICE SUPPLIERS · 2022 — PresentGreeted and welcomed customers upon arrival while processing payments and accurately maintaining records. Conducted daily follow-ups with clientele and addressed customer queries promptly. Managed incoming and outgoing calls via the reception switchboard, recorded messages, and ensured the reception area was well-kept. Handled email correspondence, created quotes and invoices, and managed petty cash, including posting supplier invoices and recording payments.PICKER, PACKER
H&M DC JOHANNESBURG · 2020 — 2022Ensured totes were tagged and labeled according to company policy and reported any suspicious activities to management. Responsible for picking the correct garments for designated stores and verifying that totes were sealed properly. Conducted end-of-day stock counts to reconcile picked items with remaining inventory while maintaining cleanliness and organization in work areas.SHOP ASSISTANT (P40)
ACKERMANS, GRAHAMSTOWN · 2017 — 2020Provided exceptional customer service, assisting shoppers in locating products and addressing queries or complaints. Conducted cashier duties including processing various payment types, overseeing lay-bys, and managing customer refunds. Engaged in merchandising activities to ensure accurate product pricing and availability while maintaining sales floor housekeeping. Monitored stock and ensured compliance with company policies, participating in stock takes and reporting any suspicious activities to management.ADMIN CLERK/RECEPTIONIST
AUTO CLINIC, GRAHAMSTOWN · 2016 — 2017Performed data entry into the system, managed phone communications, and responded to email inquiries. Followed up on calls and emails, scheduled bookings, and ordered car parts. Executed comprehensive secretarial and administrative tasks while managing office documents in accordance with the CBRTA's document management system and providing personal assistance as needed.RECEPTIONIST
SIVUYISE TUNCEManaged incoming stock, performed inventory checks, and reported any shortages. Processed orders as directed by management and confirmed that shipping information was correctly attached before moving completed orders to the shipping area.RECEPTIONIST
SIVUYISE TUNCEMaintained up-to-date logs of file changes and access records. Scanned and uploaded files to create digital copies of physical records while processing and filing physical correspondence accurately. Conducted routine checks to verify the integrity of the filing system and communicated with clients through phone, email, and live chats.
Skills & Expertise
Education
- Financial Management N4East Cape Midlands College
- Matric/Grade 12St Matthews High School
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