Sixto P.
Mid-Level Sales Consultant and Online Strategist
Open to offersNew to PlatformAbout
Pat G. is an experienced Sales Consultant and Online Strategist based in Metro Manila, with over 18 years of professional track record across the BPO, IT solutions, digital advertising, and customer service industries. Having held key positions at companies such as The-Entourage/Serviceseeking Manila, MDI (Micro-D International), Teletech/Google Adwords, Cognizant/Supervalu, Regus, Branders.com Inc., and Capital One, Pat G. has led pre-sale analysis, identified business opportunities, managed client relationships, and optimized online campaigns. His expertise includes Google Adwords campaign management, needs analysis for tailored IT solutions, and team performance reporting. Pat G. has also contributed extensively to family-run businesses and possesses strong proficiency with Microsoft Office, predictive dialers, and CRM systems.
Experience
Sales Consultant
The-Entourage/Serviceseeking · 2021 — 2022Conducted pre-sale analysis to identify prospects' challenges, opportunities, and goals. Recognized and engaged with business owners and decision-makers. Facilitated the conversion of new leads into prospective opportunities and coordinated strategy sessions with senior development managers.Self-Employed
Family Business · 2019 — 2021Managed operations and sales within a family business context.Inside Sales Lead III
MDI (Micro-D International) · 2019 — 2019Presented IT Solutions and Managed Services by introducing company roles. Conducted needs analysis to formulate tailored plans aimed at exceeding client goals. Supported account managers during presentations and closing processes, while educating clients on additional services and solutions.Campaign Specialist
Teletech/Google Adwords · 2017 — 2019Presented advertising support available to advertisers through the introduction of company roles. Conducted needs analysis to create customized plans that align with advertising goals. Built campaigns linked to accounts while enhancing advertiser navigation and campaign management. Assisted with campaign optimization, website diagnosis, and structured account management to align with business objectives. Managed budgets to deliver optimal ROI based on key metrics.Tech Support/Customer Service
Cognizant/Supervalu · 2015 — 2017Provided service and support to Store Directors and managers using automated call distribution phone software. Fostered relationships and addressed customer inquiries about facilities and maintenance, while identifying customer needs within target markets.Senior Sales Consultant
Richstar Cafe · 2011 — 2015Engaged with customers to facilitate sales and support within a computer shop context.Sales Consultant
Regus SSC · 2009 — 2011Supported colleagues and sales consultants while focusing on customer relationship building and sales. Identified target markets and customer needs, converting new leads into prospective clients through proposals and presentations.Executive Account Manager (Sales)
Branders.com Inc. (Philippines) · 2006 — 2009Acted as the primary contact for customers and sales managers throughout the order cycle. Focused on achieving telesales objectives, building customer relationships, and understanding customer needs to convert leads into clients. Prepared proposals and presentations, coordinated order fulfillment, and managed customer service issues while ensuring project completion and timely delivery.Senior Supervisor
Capital One · 2004 — 2006Drove the team's key performance indicators and prepared performance reports. Provided feedback and coaching to customer service representatives, conducted one-on-one sessions, and monitored calls to validate quality assurance. Developed action plans with agents and handled escalated calls as necessary.
Skills & Expertise
Education
- Hotel and Restaurant ServicesMtn. View Manpower Training Center · 1988 — Present
- Bus. AdminDe Anza College · 1985 — 1987
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