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Siyabulela M. — Junior Customer Service & Sales Agent from South Africa

Siyabulela M.

Junior Customer Service & Sales Agent

South Africa No experience yet
Open to offersNew to Platform
Languages
EnglshXhosaZulu
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About

Siyabulela M. is a motivated matric graduate with hands-on experience in the food service, retail, and insurance industries. As a Cashier at Debonairs Pizza, Siyabulela professionally processed payments, managed cash handling, and maintained meticulous transaction records. Their role as an Outbound Sales Agent at Metrosure Insurance Brokers involved promoting insurance products, meeting weekly sales targets, and maintaining detailed client records via telephone and administrative support. Siyabulela further developed customer engagement expertise as a Butchery Promoter at Take n Pay Supermarket and a Promoter for Ola Ice Cream, providing customer service and efficient transaction processing in high-volume environments. Proficient in MS Word, Excel, and email, Siyabulela is skilled at booking and transaction processing, and holds certifications in TEFL, Six Sigma White Belt, and Financial Literacy.

Experience

  • Outbound Sales Agent

    Metrosure Insurance Brokers · 2024 — 2024
    Performed outbound calls to promote insurance products. Updated systems and maintained accurate client records. Achieved weekly sales targets through effective communication methods. Followed up on leads while delivering professional service.
  • Butchery Promoter

    Take n Pay Supermarket · 2024 — 2024
    Engaged with customers and provided comprehensive product information. Assisted in processing transactions and issuing manual receipts. Managed numerous customer interactions in a fast-paced setting, showcasing reliability and accountability in daily responsibilities.
  • Promoter

    Ola Ice Cream · 2024 — 2024
    Promoted products to enhance brand awareness. Organized display areas effectively. Delivered friendly and professional customer service.
  • Cashier

    Debonairs Pizza · 2023 — 2023
    Accurately processed cash and card payments using POS systems. Addressed customer order queries both in person and via telephone. Kept precise daily transaction records and balanced the tills. Demonstrated efficiency during high-pressure periods while upholding service standards.

Skills & Expertise

Education

  • Bachelor of Arts (In Progress)
    Rhodes University · 2018 — Present
  • National Senior Certificate
    Victoria Girls High School · — — 2017

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