sravani G.

Sravani G. is an accomplished professional with experience in customer service and technical support roles, currently serving as a Customer Care Associate at JCPenney Services India Pvt. Ltd. in Bangalore. She skillfully assists customers with order-related queries, ensuring timely resolutions to maintain high customer satisfaction. Her tenure at Examity India Online Proctoring Ltd. as a Process Associate demonstrated her ability to operate efficiently in high-pressure environments, ensuring compliance and security in online exam proctoring. Sravani holds a B. Tech degree in Electrical & Electronics Engineering from QIS College of Engineering & Technology, graduating with 78% in 2023. She leverages her technical skills with a basic understanding of SQL and competencies in MS Excel, Word, PowerPoint, and Outlook. Her repertoire includes problem-solving and resolution, as well as strong documentation abilities and the keen attention to detail necessary for record maintenance.