Junior Guest Service Agent
Open to offersNew to PlatformSri S. is a seasoned professional in the hospitality and restaurant industry, having honed her skills over several years in various roles. She started her career as a Waitress at Mediterranea Restaurant by Kamil from 2016 to 2019, and later at Marabunta Resto and Bar from 2020 to 2021, where she excelled in upselling products and ensuring a stellar customer experience. Transitioning to a Guest Service Agent, she contributed to guest satisfaction at Aston Hotel Semarang and Convention Center and continues to do so at Aston Inn Pandanaran Semarang since 2022. In these roles, she adeptly handles check-in and check-out processes, addresses guest complaints, and manages reservations while providing detailed information about hotel facilities. She utilizes her English communication skills, refined through her Bachelor of Education in English Language Education from Sarjanawiyata Tamansiswa University, to deliver exceptional service. Proficient in MS Office, Sri thrives in service-oriented environments, consistently aiming for professional growth.
Sign in as an employer to save this profile or invite Sri S. to a job.
Sign in as an employer