Mid-Level Call Centre Agent
Open to offersNew to PlatformStaci Ann H. is an experienced administrative professional with a background in healthcare, retail, and customer service sectors. As a Practice Administrator at Dr GL Hugo Inc from July 2017 to May 2025, she managed appointment scheduling on Eminance software, maintained patient records, handled switchboard operations, and was responsible for liaising between medical staff and patients, as well as managing doctor schedules and medical aid benefit checks. Prior to this, Staci worked as a shop manager and assistant in the stationery and retail industries, overseeing stock management, customer support, and daily operations. She also has experience as a Call Centre Agent in the UK-based financial services field, where she contacted prospects to book meetings with advisors. Staci’s roles have consistently utilized her skills in managing appointment bookings, email correspondence, and customer relations within varied business domains.
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