Stephany C.

Stephany N. is a seasoned professional specializing in customer service and quality control, with a robust background in the textile industry. She currently works as a Customer Service and Collections Agent at KM2 Solutions, where she adeptly handles inbound payment calls, conducts training for new employees, and manages outbound calls to delinquent customers. Her prior experience includes working as a Customer Service and Planning Assistant at Northern Textiles, focusing on client meeting preparation, onboarding, and export lot tracking, as well as serving as a Quality Laboratory Assistant where she performed color inspections and prepared swatch cards. Stephany holds a Bachelor in Quality Control and Production and is furthering her education in Industrial Engineering at the Universidad Tecnológica de Honduras. She is proficient in Spanish and advanced in English, and is well-versed in Microsoft Office and problem-solving.