Steven S.

Steven P. is a dedicated and hardworking professional with substantial experience in the BPO industry. He excels in communication and customer service, adept at handling client concerns efficiently. Known for his capacity to work in fast-paced environments, he remains committed to delivering quality service. At companies like Panasiatic Solutions, Ubiquity, and iQor, Steven managed large volumes of customer calls daily, provided accurate information, and resolved issues promptly. His role as a Customer Service Representative involved assisting clients via phone or chat support and maintaining high customer satisfaction through effective communication. Moreover, he managed customer accounts and concerns while adhering to company procedures to ensure service quality.