Sufyan S.
Mid-Level Business Development and Customer Relations Specialist
Open to offersNew to PlatformAbout
Sufyan S. is a results-driven professional specializing in Customer Relations and Business Development across multiple industries. With a track record of enhancing customer satisfaction and driving business growth, he has managed key operations in diverse settings. At TransData International, Sufyan effectively coordinated USA-based dispatch operations and optimized routes for efficiency as a Truck Dispatcher & CSR. His tenure as a Business Development Manager at MedTech Support saw him identifying new business opportunities within the Medical Billing industry and implementing strategic growth plans. Currently, at Elite Techlogix, he leverages his expertise to generate leads and manage AI digital marketing campaigns, contributing to revenue growth in real estate projects. His proficiency in B2B & B2C Lead Generation, cold calling, and client relationship management is complemented by a solid understanding of email marketing and WordPress development. Sufyan's career is underscored by his commitment to building long-term client partnerships and driving sustained success.
Experience
Customer Relation Officer
Elite Techlogix · 2025 — PresentFacilitated customer relations by maintaining effective communication and addressing client queries. Engaged in cold calling and appointment setting to generate leads for both B2B and B2C clients. Managed real estate projects and executed AI digital marketing campaigns through Upwork, while supporting business development initiatives.Email & Chat Support Specialist
MindBridge · 2023 — 2024Delivered customer support through email and live chat, providing professional responses promptly. Assisted clients with inquiries and troubleshooting, aiming to maintain high customer satisfaction levels through accurate solutions.Business Development Manager
MedTech Support · 2022 — 2023Focused on identifying and pursuing new business opportunities within the Medical Billing sector. Developed strategic business plans aimed at achieving growth targets and fostered strong client relationships for long-term partnerships. Generated leads via Upwork, social media outreach, and cold calling, collaborating with internal teams to align strategies with market trends.Truck Dispatcher & CSR
TransData International · 2021 — 2022Oversaw dispatch operations in the USA, coordinating timely interactions between clients and drivers. Scheduled and allocated loads to drivers, optimizing routes for efficiency, while addressing client inquiries and service delays.
Skills & Expertise
Education
- Intermediate in Computer ScienceRiphah International College · 2019 — 2021
- Matric in Computer ScienceCDG Boys High School · — — 2019
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