SUGAR M.

Sugar M. serves as a Branch Manager at Unionbank of the Philippines, bringing extensive experience from roles such as Sales and Service Assistant and Officer since 2007. With a Bachelor of Science in Mathematics from the Polytechnic University of the Philippines, Sugar adeptly ensures compliance with regulations and bank policies, successfully passing audits and addressing all client complaints promptly. Sugar is skilled in Due Diligence, particularly for high-risk accounts and those involved in fraudulent activities. A key player in cross-selling diverse banking products, Sugar efficiently handles credit cards, personal loans, bancassurance, auto loans, and housing loans. With a keen eye for detail, Sugar manages suspicious transaction alerts and manually filed suspicious transactions. With certifications in bookkeeping and basic virtual assistant training, including expertise in Quickbooks and Zero, Sugar upholds the highest standards of branch operations, service delivery, and customer satisfaction.