surjyasekhar M.

Surjya S. is a seasoned E-commerce Catalog Specialist with over 17 years of experience across various domains including e-commerce operations, customer service, and quality assurance. With more than three years dedicated to e-commerce catalog management, he specializes in backend product data optimization, image verification, and product data auditing. He adeptly handles accurate updates of product weights and dimensions to mitigate logistics errors. Surjya's strong analytical and problem-solving skills ensure data integrity and adherence to standard operating procedures (SOPs) in fast-paced environments. Currently, he manages catalog operations at Toolsvilla, where his role involves improving catalog quality and operational efficiency through coordinated teamwork. Previously, he has held leadership roles that include team supervision at BPO Convergence and customer service excellence at Hinduja Global Solutions Ltd. His proficiency in tools like MS Excel and attention to detail underpin his contributions to E-commerce and logistics management.