Susan P.
Mid-Level Data Entry and Administrative Support Specialist
Open to offersNew to PlatformAbout
Susan P. is an experienced Data Entry and Admin Support professional based in South Africa, transitioning into a new career that leverages her meticulous nature and strong work ethic. With over 20 years of experience in insurance administration, she possesses robust skills in data entry, document preparation, and client communication. Her background in processing claims and managing large volumes of data reflects her ability to deliver high-quality results with precision. Susan is proficient in handling sensitive information and maintains excellence in detail across all tasks. She offers services such as data cleanup, transcription, and email handling, demonstrating strong organizational and time management skills. Her commitment to confidentiality is unwavering, and she thrives in both independent and team-oriented environments. Fluent in Afrikaans and business English, Susan utilizes her computer literacy across platforms like Microsoft Word, Excel, Google Docs, and Google Sheets to support business operations efficiently. Her educational background includes certifications in short-term insurance and business management, further enhancing her professional capabilities.
Experience
Insurance Administration & Claims Specialist
nullProcessed claims, documents, and client updates while managing a large volume of data accurately. Scheduled meetings with clients and organized work, ensuring timely follow-up to meet deadlines. Handled client queries and maintained effective communication. Updated systems, policies, and records as required. Prepared reports, agreements, and settlements while collaborating with assessors, underwriters, and brokers. Managed diaries, follow-ups, and adherence to turnaround times, alongside performing general office duties such as filing and administration.
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