SYED R.
Senior Operations Supervisor - Logistics & Supply Chain
Open to offersNew to PlatformAbout
Syed R., based in Riyadh, KSA, is a seasoned Operations Supervisor with over 12 years of extensive experience in logistics, supply chain, and freight forwarding across Saudi Arabia. He has effectively overseen complex end-to-end operations in air, ocean, and road freight, ensuring meticulous compliance with customs and regulatory requirements. In his role at Hellmann Worldwide Logistics, he managed strategic accounts in the pharmaceutical, FMCG, industrial, and manufacturing sectors, including Petromin, Mondelez Arabia, and Pfizer. Syed is adept at coordinating shipments, optimizing processes, and maintaining high levels of operational efficiency. His skill in shipment and route management, inventory control, vendor management, and import/export documentation aligns with his ability to enhance service quality. With prior roles as a Shipping Supervisor and Coordinator, he has demonstrated proficiency in customs clearance, cargo tracking, and client relationship management. Syed holds a Bachelor's degree in Computer Science Engineering and is fluent in English, Arabic, Urdu, and Hindi.
Experience
Key Operations Supervisor
Hellmann Worldwide Logistics · 2021 — PresentOversaw key accounts, acting as the primary contact for logistics coordination and order management. Coordinated inbound and outbound shipments while tracking progress and adjusting delivery routes to mitigate delays. Managed air, ocean, and road freight import/export operations in compliance with Saudi customs regulations. Liaised with customs brokers, carriers, and third-party service providers to ensure timely cargo movement. Negotiated transportation rates and maintained communication with freight carriers and suppliers.Senior Operations Executive
Hellmann Worldwide Logistics · 2019 — 2021Administered freight procurement, vendor negotiations, and transportation cost management to meet customer needs. Prepared quotations, costing analyses, invoicing, and bid documents for business opportunities. Monitored metrics like On-Time In-Full (OTIF) delivery rates and cost per shipment, reporting insights to management. Collaborated with regional teams on pricing strategies and tender management to enhance business win rates. Supervised financial performance, including budgeting and operational costs.Operations Executive
Hellmann Worldwide Logistics · 2017 — 2019Conducted stock level monitoring and regular audits using Warehouse Management Systems (WMS). Built and nurtured relationships with global partners, vendors, and carriers to improve service quality. Delivered customer-specific reporting and maintained stakeholder communication, consistently meeting service and operational performance targets.Shipping Supervisor
HMM International Freight Forwarding · 2015 — 2017Managed export and transportation operations, including shipment bookings and customs clearance to ensure timely deliveries. Prepared and submitted necessary shipping documentation while ensuring compliance with regulations. Coordinated with various stakeholders to resolve operational issues quickly and efficiently.Shipping Co-Ordinator
Mansour Al Mosaid International freight forwarding division · 2013 — 2015Oversaw ocean freight and transportation operations, handling shipment bookings and customs processes. Collaborated with major shipping lines to optimize capacity utilization and negotiate freight rates. Administered shipping documentation and coordinated with stakeholders for smooth cargo movement and high service quality.
Skills & Expertise
Education
- Bachelor’s in Computer Science EngineeringNizam Institute of Engineering & Technology · — — 2012
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