Sylvia L.
Mid-Level Healthcare Customer Service Associate
Open to offersNew to PlatformAbout
Sylvia L. is a dedicated and dependable professional with a robust background in healthcare and customer service, showcasing over five years of experience in providing excellent service in fast-paced environments. Currently serving as a Customer Service & Food Service Associate at Wake Forest Baptist High Point Medical Center, Sylvia excels in preparing and delivering food trays with precision and courtesy, enhancing patient satisfaction. Her commitment to maintaining cleanliness and organization reflects her keen attention to detail. Previously, as an Environmental Services Assistant with Aramark, she played a vital role in ensuring a clean and safe environment in the emergency room, an effort recognized by her peers for strong communication and teamwork. Sylvia holds an Associate of Science in Medical Office Administration from Surry Community College and is proficient in Microsoft Office applications, demonstrating reliability and a strong work ethic.
Experience
Customer Service & Food Service Associate
Wake Forest Baptist High Point Medical Center · 2021 — PresentEnsure outstanding service by accurately preparing and promptly delivering food trays to patients and staff. Address patient requests in a courteous manner to enhance satisfaction. Keep food service areas clean and organized. Work collaboratively with team members to achieve daily targets and maintain hospital standards.Environmental Services Assistant
Aramark · 2016 — 2021Provide meticulous cleaning and maintenance to create a safe and welcoming environment in the emergency room department. Assist hospital operations by ensuring timely cleaning of patient and discharge rooms. Effectively communicate with medical personnel to prepare rooms for incoming patients.
Skills & Expertise
Education
- High School Diploma, CosmetologyHigh Point Central High School · — — 2001
- Associate of Science, Medical Office AdministrationSurry Community College
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