Syrion G.
Mid-Level Customer Service Specialist
Open to offersNew to PlatformPortfolios
About
Syrion Glen V. is an experienced Customer Service Representative and Online ESL Tutor based in Cabanatuan City, Philippines. Supporting U.S.-based customers in the financial services, automotive subscription, and student loan processing industries, Syrion Glen V. has managed tasks such as account management, payment processing, and loan application evaluation. His work at RareJob Inc. from 2017 to 2024 involved delivering online English lessons to international students, adapting instructional methods to varied proficiency levels, and creating effective virtual classroom environments. Earlier roles included activating OnStar GPS systems and promoting automotive services at Convergys, as well as assisting credit cardholders with reimbursements and account updates at Washington Mutual. Since 2015, Syrion Glen V. also manages agricultural operations at Rice Farms Inc., overseeing crop planning and farm maintenance. Key skills demonstrated include customer support, payment processing, and online ESL instruction.
Experience
Online ESL Tutor
RareJob Inc. · 2017 — 2024Delivered online English lessons tailored to international students across various ages and proficiency levels. Enhanced students' speaking, reading, and comprehension skills by utilizing structured instructional materials. Adjusted teaching strategies according to individual learning needs and paces. Fostered a professional and interactive virtual classroom environment.Customer Service Representative
Aegis People Support · 2014 — 2015Evaluated incoming student loan applications for U.S. college students and verified applicant data. Made approval or denial determinations in compliance with company guidelines.Agricultural Operations Manager
Rice Farms Inc. · 2015 — PresentOversee daily agricultural operations, focusing on crop planning, irrigation monitoring, and general farm maintenance. Implement crop rotation schedules to enhance soil health and productivity. Coordinate pest management alongside field operations to mitigate crop loss. Supervise labor distribution and maintain farming equipment for effective operations.Sales Associate II
Convergys · 2006 — 2007Activated OnStar GPS systems remotely for newly acquired GMC vehicles. Provided technical support for customers and addressed account-related queries. Promoted subscription upgrades, including XM Radio services.Customer Service Representative
Washington Mutual · 2006 — 2006Offered assistance to credit cardholders managing account updates, payment processes, and inquiries. Handled account reimbursements, extensions, and closures.
Skills & Expertise
Education
- Bachelor of Science in BiologyCentro Escolar University
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