tajamul H.

Tajamul W., based in Hyderabad, Telangana, is a seasoned Process Developer with over six years of experience in industries including gaming moderation, digital advertising, and US healthcare revenue cycle management. His expertise is pronounced in Google Ads Operations and global customer support, focusing on quality assurance and team leadership. Currently at Genpact, he serves as a Team Lead, where he excels in managing team performance, conducting Root Cause Analysis using tools like Tableau and Power BI, and driving operational excellence through effective stakeholder communication. His prior roles include working at AGS Health and HGS, dealing with revenue cycle management and insurance claims in the US healthcare sector. Tajamul holds a Master’s in Information Technology from HNBG Central University and a Bachelor of Computer Applications from the University of Kashmir.