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Thabang J. — Junior IT Support Specialist from South Africa

Thabang J.

Junior IT Support Specialist

South Africa No experience yet
Open to offersNew to Platform
Languages
English
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About

Thabang J. is a motivated university student currently pursuing Health Records & IT at the African Prime Institution of Science and Technology, with foundational exposure to information systems, databases, and health information systems. He brings two years of professional experience, most recently as an IT & Operations Executive at B&G Nubong and Associates, where he supported customer service, workflow efficiency, system-related administrative tasks, and CRM (Zoho) utilization. Previously, he was a Field Operations Specialist at Provantage, collaborating with field sales teams across outlets, performing store audits, and ensuring compliance with business processes in sales and customer service environments. Thabang’s background is further complemented by hands-on experience in digital record management, data entry, and volunteer roles focused on education and community program support, emphasizing his capabilities with Microsoft Office Suite and digital tools within health, technology, and education sectors.

Experience

  • IT & Operations Executive

    B&G; Nubong and Associates · 2022 — Present
    Provided customer service and problem-solving assistance. Worked with teams to enhance workflow efficiency. Managed administrative tasks and system-related duties, including the use of CRM (Zoho). Assisted in project management, delivery, and evaluation.
  • Field Operations Specialist

    Provantage · 2021 — 2022
    Facilitated customer interactions in sales and technical contexts. Collaborated with field sales teams across various outlets, malls, and stores. Conducted audits to ensure compliance with operational standards and processes. Led and supported sales teams in daily tasks. Maintained digital records and performed data entry. Contributed to the team's performance targets using digital tools.

Skills & Expertise

Education

  • Health Records & IT
    African Prime institution of science and Technology · — — 2027
  • Matric Certificate
    Alafang High School · — — 2019

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