Thabo M.
Junior Language Practice Specialist
Open to offersNew to PlatformAbout
Elias M. is a dedicated graduate with substantial experience in Communication Science and a strong proficiency in Microsoft Office applications. As a Service Desk Officer at Central University of Technology, he has excelled in utilizing the Archibus system to streamline infrastructure management. Elias effectively creates job cards to enhance workflow and improve service delivery, showcasing his skill in report writing to aid clarity in decision-making processes. His role involves comprehensive project management which includes developing scopes of work, managing minor projects, and ensuring financial accountability through detailed quotations and invoice facilitation. Previously, Elias has gained educational experience by teaching subjects such as Sesotho and Economics. With strong computer literacy including Word, Excel, and PowerPoint, coupled with his language skills in English, Sesotho, Xhosa, and Afrikaans, Elias is poised to contribute effectively to a dynamic team.
Experience
Service Desk Officer
Central University of Technology, Free State · 2021 — PresentCreated job cards to streamline workflow and enhance service delivery. Demonstrated proficiency in report writing to improve clarity in decision-making. Gained extensive experience with the Archibus system for infrastructure management. Wrote minutes to accurately document meetings and their follow-ups. Managed and executed minor projects, adhering to specifications and ensuring timely completion. Developed comprehensive scope of works documents to effectively define project parameters. Conducted site meetings and presentations to communicate project progress and requirements. Attended site meetings to provide quotations and manage invoice and payment processes, ensuring financial accountability.Substitute Teacher
Free State Provincial Court (Senakangwedi SS School and Phano Primary School) · 2018 — 2018Taught Sesotho and Economics, as well as English and Life Orientation to students at Phano Primary School.Student Assistant
Central University of Technology, Free State · 2017 — 2017Assisted in delivering computer classes and enhancing digital skills for diverse student groups. Collaborated in marking assessments to ensure timely and accurate feedback, supporting academic performance. Supported translation classes to facilitate practical language learning and enhance effective communication skills.
Skills & Expertise
Education
- National Diploma: Language PracticeCentral University of Technology, Free State
- B Tech: Language PracticeCentral University of Technology, Free State
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