Thandekile P.
Junior Legal Claims Specialist
Open to offersNew to PlatformAbout
Thandekile P. is a seasoned Legal Professional based in Cape Town, South Africa, with extensive expertise in insurance-related dispute resolution. She has a proven track record working with insurance claims handling and case management, excelling in high-volume, fast-paced, and remote work environments. Her career includes significant roles at Law Mom LLC, where she managed client onboarding, drafted complex legal documents, and maintained workflow through CRM systems. At LIPCO Group (Pty) Ltd, Thandekile effectively applied alternative dispute resolution strategies, collaborated with ombudsmen, and conducted thorough legal research. She also supported legal teams at the University of the Western Cape, honing her legal research and writing skills. Thandekile holds a Bachelor of Laws (LLB) from the University of the Western Cape and has undergone further training at the University of Cape Town's School for Legal Practice.
Experience
Legal Services Assistant
Law Mom LLC · 2024 — 2026Oversaw client onboarding processes, which included document intake, verification, and preparation of case files according to firm protocols. Composed formal legal documents while interpreting complex legal content to ensure clarity. Utilized a CRM system for workflow tracking, enabling accurate monitoring of case progress. Executed administrative tasks such as document collection, filing, and compliance checks. Successfully managed a high-volume workload remotely, focusing on productivity and meticulous attention to detail. Coordinated client communication to provide updates and facilitate consultations.Legal Professional
Lipco Group (PTY) LTD · 2020 — 2023Reviewed and managed insurance-related claims along with supporting documentation to maintain accuracy and completeness. Implemented alternative dispute resolution (ADR) techniques in legal and insurance claim situations. Collaborated with multiple Ombudsman offices, which involved preparing submissions, filing claims, and gathering pertinent supporting documents. Drafted professional submissions and responses to effectively communicate clients' positions. Performed legal research and case analysis to aid claims and dispute resolutions. Ensured meticulous maintenance of case records and compliance with both regulatory and internal procedures.Administrative Assistant
University of the Western Cape · 2016 — 2017Assisted legal teams in drafting, preparing, and reviewing both legal and administrative documents with a detailed focus. Enabled effective communication between internal departments and external stakeholders. Aided in the organization and maintenance of records associated with case management, financial agreements, and compliance processes. Provided support in legal and administrative tasks, including document drafting, filing, and maintaining accurate records.Administrative Assistant
Radiant Marketing · 2014 — 2014Oversaw administrative functions such as scheduling, document filing, and report preparation, ensuring both accuracy and efficiency. Built strong relationships with clients and stakeholders, delivering high-quality service. Communicated with clients to gather essential information, ensuring effective coordination and timely collection of necessary data.
Skills & Expertise
Education
- SCHOOL FOR LEGAL PRACTICEUniversity of Cape Town · 2019 — 2019
- Bachelor of Laws (LLB)University of the Western Cape · 2015 — 2018
Interested in this professional?
Sign in as an employer to save this profile or invite Thandekile P. to a job.
Sign in as an employer