Tom J.

Tom J., a graduate of Immaculate Conception International with a Bachelor's degree in Information Technology, has amassed over 8 years of experience in customer service, executive assistance, real estate support, and social media management. His career began with roles as a Customer Sales Representative and Customer Service Representative at FoundEver and TaskUs Fort Excellence, where he expertly managed inbound and outbound communications, provided account assistance, and drove sales through effective communication and customer service. Transitioning to a Virtual Assistant/Team Leader at The Speculo Group LLC, he coordinated administrative tasks, lead generation, and concierge support while guiding real estate agents in smooth daily operations. More recently, as a Subject Matter Expert at Yule Love Lights, he enhanced brand presence by managing social media accounts, engaging audiences, and monitoring performance through strategic content creation.