Tony H.
Mid-Level Sales and Operations Professional
Open to offersNew to PlatformAbout
Tony H. is a seasoned professional with over 10 years of experience in sales, operations, and the hospitality industry. He has a proven track record of leading teams and enhancing customer relationships, focusing on increasing efficiency and driving business growth. In his current role as an Account Sales Executive at Moscanet – Wise Internet in Beirut, Lebanon, he is responsible for developing new business opportunities and maintaining strong corporate customer relationships. Previously, at Lynx Distribution Company in Kesserwan, Tony implemented new sales strategies and negotiated vendor contracts that significantly boosted company growth. As an Operation Manager at BirdHaus_, he optimized operational processes to maximize efficiency while maintaining quality standards. He also holds a Bachelor of Business Management from Arab Open University and a Technical Degree in Administration from St. Louise Technical School in Beirut. Fluent in Arabic, English, and French, Tony excels in market research, customer relationship management, and strategic planning.
Experience
Account Sales Executive
Moscanet – Wise internet · 2025 — PresentGenerated new business opportunities through networking, calls, and meetings. Cultivated strong relationships with corporate customers. Developed sales strategies to enhance market share. Prepared proposals and quotations, negotiated contracts, and finalized sales deals. Collaborated with marketing, operations, and customer service teams. Compiled reports and maintained accurate sales activity records. Pursued renewals, upselling, and cross-selling opportunities.Sales Executive
Lynx distribution Company · 2024 — 2025Enhanced customer service relations and procedures. Successfully negotiated contracts with vendors. Introduced new sales strategies fostering company growth. Concentrated on increasing sales and customer retention. Monitored stock availability and closed sales deals. Trained sales associates.Operation Manager
BirdHaus_ · 2023 — 2023Oversaw inventory management, forecasting, and creation of purchase orders. Managed procurement by securing optimal prices, discounts, and bundles from suppliers. Tracked all operations and reported to management. Improved operational processes and procedures for maximum efficiency while maintaining quality. Coordinated daily routing for drivers. Conducted monthly stock counts and maintained inventory levels. Managed policy and procedure documentation.Sales Executive and Administration
Lynx distribution Company · 2019 — 2022Verified accuracy of data in orders and invoices and coordinated with logistics to ensure timely deliveries. Developed monthly sales reports, updated sales and customer records, and ensured sales targets were achieved. Oversaw product stock levels for all distribution channels to meet customer demands and stayed informed about new products. Documented daily deliveries and reconciled inventory while managing stock and reporting on discrepancies and customer feedback.Head Waiter
The Bosta · 2018 — 2018Assisted the executive chef in creating unique menu items and new flavors for client enjoyment. Possessed comprehensive knowledge of all menu items, cooking methods, and beverage options. Served as the liaison between the kitchen and dining room, taking client orders and explaining dish ingredients. Trained new waitstaff on policies and procedures, scheduled shifts, and assigned tasks.Waiter
Le Montagnou · 2014 — 2018Welcomed and assisted guests while maintaining direct communication with kitchen and management staff. Retained thorough knowledge of menu items, cooking techniques, and beverage selections. Checked in with customers to ensure satisfaction and addressed any concerns or food allergies.Office Supervisor
Beyrouty Contractors · 2016 — 2018Entered customer account information into systems to facilitate financial transactions. Managed daily postings to the general ledger, computed taxes owed, prepared tax returns, and ensured timely payments. Organized and maintained financial records for upper management and addressed workplace issues, such as tardiness or absenteeism. Collaborated with department heads to improve workflow efficiency and managed staff operations in compliance with company policies. Handled payroll and daily attendance for all labor staff.Sales/ Store Manager
E-Connexions · 2013 — 2016Ensured the store was well-organized, clean, and visually appealing. Managed daily operations of the mobile phone store while promoting excellent customer service. Assisted customers with selecting phones, plans, and accessories. Handled customer inquiries, complaints, and returns. Ordered new inventory and coordinated with suppliers. Remained informed about new smartphone models, features, and technologies.
Skills & Expertise
Education
- Bachelor of Business Management and AdministrationArab Open University · — — 2020
- Technical Degree in AdministrationSt. Louise technical school · — — 2014
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