Trishan S.

Trishan A. is a results-driven BPO professional based in Bantayan Island, Cebu City, Philippines. With substantial experience in customer service and team leadership, Trishan has a proven track record in BPO operations, excelling in roles that require quality assurance, training, and performance monitoring. As a Team Leader at Support Services Group, Trishan led a customer service team, emphasizing the importance of productivity and customer satisfaction while resolving escalated customer concerns. Previously, at En Montemar BPO, he supported team operations, focusing on training and development, as well as leveraging strong upselling and cross-selling skills. His role as a Client Correspondent at Evas / Sai.Inc involved managing client communications within the e-commerce industry. Trishan's technical proficiency in platforms like Microsoft Office and Google Workspace complements his strong problem-solving and professional communication skills.