Tristan T.

Tristanjake T. is a dedicated customer service professional with over two years of experience in the BPO industry, located in Ormoc City, Philippines. He has a proven track record of excellence in back-office operations, customer support, and outbound cold calling. At Virtual Staffing Solutions, Tristanjake managed both inbound and outbound customer interactions, resolving inquiries while consistently meeting key performance metrics like AHT and CSAT. In his previous role at MEBS, he excelled as an appointment setter, effectively conducting high-volume outbound calls to generate leads and schedule appointments. Tristanjake's expertise extends to the proficient use of CRM tools and both Google Workspace and Microsoft Office applications. A graduate of ACLC College of Ormoc, he holds a BSHM degree and is highly adaptable, ready to work both independently and as part of a team, with a keen interest in roles as a Virtual Assistant or Team Leader.