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Tyler M. — Mid-Level Business Development Representative from United States

Tyler M.

Mid-Level Business Development Representative

United States 6+ years
Open to offersNew to Platform
Languages
English
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About

Tyler G. is a seasoned Customer Service Sales Professional with over 12 years of experience, currently based in Memphis, TN. Presently working as a Sales Associate at Landers Ford and a BDC Manager at Desoto Honda, Tyler excels in developing and implementing effective lead generation strategies. With extensive experience in the automotive industry, Tyler has honed skills in inside sales, business development, and customer loyalty enhancement. He has a deep understanding of dealership dynamics, having also served as a BDC Coordinator and Representative at various Honda and Nissan dealerships. At Jenkins Hyundai Of Ocala, Tyler developed proficiency in handling vast customer interactions, setting appointments, and responding swiftly to leads. His career began as a Dispatcher at Sentrynet, sharpening his skills in customer support and security alarm monitoring. Known for exceptional communication abilities and CRM software proficiency, Tyler effectively coaches teams and monitors performance to achieve high lead conversion rates.

Experience

  • Sales Associate

    LANDERS FORD · 2025 — Present
    Engaged with customers to facilitate sales processes.
  • Business Development Representative

    Desoto Honda · 2024 — 2025
    Engaged in lead generation and customer interaction to support business development goals.
  • BDC Manager

    DESOTO HONDA · 2024 — Present
    Developed and implemented strategies for lead generation through various channels, scheduled appointments for sales and service, and supervised BDC representatives.
  • BDC Sales Representative

    Wolfchase Honda · 2023 — Present
    Generated appointments and quotes through proactive outbound prospecting while assisting customers in selecting appropriate vehicles.
  • Business Development Representative

    Newco · 2023 — Present
    Focused on business development activities to enhance sales opportunities.
  • BDC Coordinator

    Jenkins Hyundai Of Ocala · 2021 — 2023
    Handled incoming customer calls, directed them to dealership resources, and scheduled service appointments.
  • BDC Representative

    Pearson Nissan of Ocala · 2020 — 2021
    Managed internet leads and inbound calls related to internet inquiries, while maintaining knowledge of dealership policies and products.
  • Business Development Representative

    Bumpus Harley Davidson · 2018 — 2019
    Assisted in sales growth through lead generation and inside sales activities, engaging prospective customers daily.
  • Dispatcher

    Sentrynet · 2016 — 2018
    Monitored security alarms and provided customer service in a call center environment, confirming security codes and dispatching emergency services.
  • Warehouse Supervisor

    Jurassic Classic · 2013 — 2015
    Oversaw packaging processes, communicated with customers via email, and processed customer payments.
  • Card Services Specialist

    Sitel · 2010 — 2013
    Served as an inbound representative for card services, assisting customers with credit and debit card issues.

Skills & Expertise

Education

  • HIGH SCHOOL DIPLOMA
    OCALA CHRISTIAN ACADEMY · 2009 — 2012

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