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Gary P. — Senior Real Estate Cold Caller from Philippines

Gary P.

Senior Real Estate Cold Caller

Philippines 2-3 years
Open to offersNew to Platform
Languages
English
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About

Highly experienced Customer Service and Virtual Support Professional with over a decade of 

experience supporting global clients across BPO, real estate, financial services, logistics, SaaS, 

ESL education, and home services industries. Proven expertise in cold calling, appointment 

setting, customer retention, lead qualification, and CRM management. Known for strong 

communication skills, adaptability, and consistent performance in high-volume, fast-paced 

environments.

Experience

  • Cold Caller / Appointment Setter

    Storm Pro Roofing · 2025 — 2025
    - Conducted a high volume of outbound calls to homeowners, introducing roofing and security services. - Effectively qualified prospects based on their property needs, successfully setting up inspections for the sales team. - Addressed complex objections with professionalism, ensuring a consistent and healthy sales pipeline. - Maintained accurate records in CRM systems (CallTools/Mojo), updating lead statuses and call outcomes.

  • General Virtual Assistant – Real Estate

    VirtualStaff.ph · 2024 — 2025
    - Oversaw daily management of email communication, calendars, and property listings within real estate operations. - Conducted outbound recruitment calls, performing pre-screening interviews for loan officer candidates. - Coordinated appointments and property showings among clients, agents, and hiring managers.

  • Virtual Assistant / Cold Caller

    Ever Young Skin Care Clinic · 2023 — 2024
    - Launched outbound campaigns to promote skin care packages, successfully scheduling client sessions. - Managed clinic calendars, implementing an appointment reminder system to minimize no-show rates.

  • Real Estate Cold Caller

    Lead Clicker · 2023 — 2023
    - Identified and qualified motivated sellers, effectively transferring warm leads to acquisition teams. - Achieved a high level of productivity while adhering to established call scripts in a dynamic outbound setting.

  • COE Specialist / POC

    Uber – Outreach Innovation (COE) · 2021 — 2022
    - Acted as a COE Specialist, addressing and resolving account issues for drivers and riders using Zendesk and Salesforce. - Organized and executed employee engagement initiatives as a point of contact between staff and leadership, fostering a positive workplace culture.

  • B2B Customer Service Representative

    Office Beacon – GEMLINE · 2020 — 2021
    - Managed the processing of B2B orders and handled shipping inquiries for corporate clients, ensuring timely responses and resolutions.

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