SABELLA O.
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About
My name is Isabella Orobo Caicedo, and I am a committed and collaborative individual from Cali, Colombia. I graduated from high school in 2020 and completed English courses at Canadian College in 2021. I am proficient in Portuguese and English, with strong interpersonal communication skills such as active listening and public speaking. I have experience working as a customer service representative at TaskUs and as an official representative for a non-governmental organization, where I focused on training and facilitating group meetings. I am passionate about learning, reading, sports, and music.
Experience
OFFICIAL REPRESENTATIVE OF A NON-GOVERNMENTAL ORGANIZATION
TaskUs · 2024 — 2025I taught many different people and interacted with them every day, and I realized the importance of eye contact, body language, and listening to others. I periodically trained, helped facilitate meetings, and prepared progress reports for groups of 20 to 24 volunteer representatives from a non-governmental organization.CUSTOMER SERVICE REPRESENTATIVE
TaskUs · 2023 — 2024I specialized in solving problems efficiently and improving the experience of each client. My work focused on maintaining clear and friendly communication, using various digital tools to ensure clients received the help they needed quickly and effectively. My goal was always to exceed their expectations and contribute to a positive work environment.
Skills & Expertise
Education
- ENGLISH COURSESCanadian College · 2021 — 2021
- HIGH SCHOOL DIPLOMACarlos Holguín Lloreda Educational Institution · 2020 — 2020
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