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JHENA M. — Senior Customer Service Representative from Philippines

JHENA M.

Senior Customer Service Representative

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

I am an organised and results-oriented Customer Service Professional with a proven track record in enhancing service quality, boosting sales, and expanding customer bases. Skilled in communication and relationship-building, I foster customer relationships that inspire confidence and loyalty. I hold an Associate degree in hotel and restaurant management and am eager to learn and experience new challenges.

Experience

  • Customer Service / Technical Support

    Alorica Teleservices · 2023 — 2025
  • Store Manager

    Greenwich Food Corporation · 2024 — 2025
  • Treasury Assistant

    Universal Storefront Services Corporation · 2024 — 2025
  • Senior Customer Service Representative

    Collective Solution · 2022 — 2024
  • Customer Service Representative

    Concentrix Daksh Philippines · 2020 — 2022
  • Customer Service Representative

    Wipro Philippines · 2022 — 2022
  • Associate

    Transworld System Cs Philippines Inc. · 2022 — 2022

Skills & Expertise

Education

  • Associate
    Bestlink college of the Philippines · 2010 — 2012
  • Associate
    North Fairview High School · 2008 — 2010

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