UWIMPUHWE A.

Not specified

• Operation Team Assistant

  KIGALI GLOBAL VISA DESTINATION · 2026 — Present
  Facilitated task follow-ups with internal teams to ensure workflow efficiency. Managed tracking and finalization of government submissions for international clients, ensuring timeline adherence. Conducted troubleshooting and updates for computer systems and applications.

• International Patient Coordinator

  Estegroupistanbul Clinic · 2026 — Present
  Assisted international patients with inquiries and appointment scheduling, organized consultations and treatments, and managed medical records. Coordinated travel logistics, including visa arrangements, accommodation, and transportation. Provided follow-up care for monitoring patient satisfaction and post-treatment support.

• English Sales Representative

  Yakirox · 2024 — 2025
  Provided customer support and served as CRM Manager, handling client communications and inquiries. Engaged in appointment bookings and maintained tracking of tasks using various tools.

• Internship Computer Systems & Architecture Technician

  Natcomservice.com · 2025 — 2025
  Supported computer setup and maintenance, including basic networking tasks. Worked with computer hardware and automation systems.

• Customer Representative

  IME Clinic Life Health Tourism Inc
  Managed end-to-end customer support for clients, addressing all escalations within a 24-hour SLA across compliance, technical, and finance departments. Identified upselling possibilities to enhance client investment and ensured high rates of customer retention. Recorded client activity and interactions in CRM systems.

• Bachelor of Business Administration

  ISTANBUL TOPKAPI UNIVERSITY