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Uyakha N. from South Africa

Uyakha N.

South Africa Less than 1 year
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About

Uyakha N. is an accomplished Customer Service Agent with experience at Wns and ATM (Boots), both prominent companies in customer relations. She possesses strong capabilities in verbal communication, problem-solving, and time management. Her role at Wns was effectively fulfilled until the contract concluded in 2025, followed by her tenure at ATM in 2026. Educated at Cape Learning Academy, Uyakha is well-versed in subjects such as Mathematical Literacy, History, Life Science, and Geography. Fluent in both English and isiXhosa, she brings an excellent educational background topped by a Grade 12 qualification. Uyakha's work demonstrates her ability to thrive under pressure while maintaining dedicated and committed to achieving personal and employer goals.

Experience

  • Customer Service Agent

    ATM (Boots) · 2026 — Present
    Handled customer interactions, providing assistance and information to enhance satisfaction.

  • Customer Service Agent

    Wns · 2025 — Present
    Delivered customer support and addressed inquiries, ensuring a positive experience for clients.

Skills & Expertise

Call HandlingCall CenterCustomer ServiceCustomer Service Representative

Education

  • Grade 12
    Cape Learning Academy

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