vangelyn M.

Vangelyn P. is an experienced Customer Support Specialist with extensive expertise in the domains of chat and digital communication. Demonstrating a thorough understanding of customer service operations, Vangelyn has honed skills in problem-solving and customer-focused support through various professional engagements. At Remote Core Agency, she adeptly handled customer inquiries, offered effective solutions, and upheld meticulous records. Since 2016, she has also managed roles as an online seller, focusing on product listing and customer assistance. Earlier, she served as a Lotto Outlet Teller at PCSO, where she managed transactions and customer service activities. Her proficiency encompasses a range of tools including MS Office and Google Suite, supported by certifications from the Chat Support Course by Coach Van Pro Skills. Vangelyn's dedication to clarity and efficiency in communication is further evidenced by her well-crafted SOPs and customer interaction samples, underscoring her capability to handle any customer-related scenario with expertise and professionalism.