Vanity S.
Junior Medical Administrative Coordinator
Open to offersNew to PlatformAbout
Vanity L. is a seasoned Customer Service professional with extensive experience in the healthcare and financial services industries. She has a strong background in healthcare administration, currently serving as a Medical Admin at an Outsource for Healthcare Account where she coordinates patient scheduling, insurance verification, and maintains electronic health records. Her role requires proficiency in CPT coding and an understanding of pain management procedures, ensuring accurate documentation and coding for procedures. Previously, Vanity worked in collections and billings at Nowcom Global Services, managing overdue bill collections and resolving customer credit issues. With a history at Depla Family Care Maternity Clinic and Accenture Inc as a Healthcare Specialist, she has honed her skills in insurance claims processing and medical billing. Vanity holds a BS in Secondary Education majoring in English from Bulacan State University. Her strong analytical skills and attention to detail have been pivotal in her roles across various organizations.
Experience
Medical Admin
OUTSOURCE FOR HEALTHCARE ACCOUNT · 2025 — PresentCoordinated patient scheduling, referrals, and follow-up appointments to enhance provider accessibility and patient service. Verified active insurance coverage prior to appointments and confirmed patient eligibility, effective dates, and plan status. Managed referrals and prior authorizations for various medical services, ensuring accurate updates in the electronic health record (EHR) and practice management system. Assigned Current Procedural Terminology (CPT) codes according to provider documentation and reviewed medical records to support coding accuracy.CSR (Collections and Billings)
Nowcom Global Services · 2023 — 2024Handled the resolution of overdue bills and the collection of payments, engaging directly with debtors to facilitate repayment arrangements. Took appropriate actions to promote timely payment, processed payments and refunds, and addressed billing and customer credit issues. Updated account statuses and documented collection efforts.Admin Staff
Depla Family Care Maternity Clinic · 2016 — 2023Managed patient records and admission forms, as well as screened visitors and assigned queue numbers. Oversaw the filing system and conducted insurance verification. Created professional memos, letters, and marketing copy to assist in business objectives and growth.Healthcare Specialist
Accenture Inc · 2011 — 2015Conducted outbound call campaigns to confirm patient benefits and insurance eligibility while handling patient payments and insurance claims. Prepared bills and invoices detailing amounts due for medical procedures and services, and followed up with insurance companies to ensure claims were processed and paid.Collections Specialist
Incoho Philippines · 2008 — 2010Negotiated full balance collections from debtors, providing counseling on payment options and setting up installment agreements. Monitored accounts for adherence to payment plans and identified any non-compliance issues. Maintained a professional demeanor while delivering exceptional customer service during collection calls.
Skills & Expertise
Education
- BS Secondary Education Major in EnglishBulacan State University · — — 2008
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