Via J.
Mid-Level Customer Service Specialist
Open to offersNew to PlatformLanguages
EnglishTagalog
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Experience
Business Analyst Team Lead
Company not specified · 2025 — 2025Identified bottlenecks in clinics and deployed 24/7 AI chatbot solutions to reduce administrative workload. Enhanced growth for medical and dental practices by automating patient outreach and interactions.Customer Service Representative
Panasiatic SolutionsManaged customer interactions across three phone service carriers simultaneously. Supported customers with account management, payments, and technical troubleshooting.Lead Generation Specialist
Peak Support Global Inc.Established and maintained long-term relationships with prospective clients to generate referrals and repeat engagements. Carried out targeted sales activities and outbound outreach to uncover new market opportunities.
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