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Vierneza D. — Mid-Level Business Administration Associate from Philippines

Vierneza D.

Mid-Level Business Administration Associate

Philippines No experience yet
Open to offersNew to Platform
Languages
English
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About

Vierneza D. is an experienced Business and Client Relation Associate with a background in the financial services sector, demonstrated through roles at Cebuana Lhuillier and CARD SME Bank Inc. Since 2017, Vierneza has managed customer transactions including pawning, remittances, account opening, payments, and insurances, while maintaining confidentiality and responsible safekeeping of vault items. With prior experience as a Scanner Operator, Vierneza ensured document quality and production efficiency in compliance with company standards. Earlier, as an Executive Assistant/Admin Assistant at CARD SME Bank Inc., Vierneza managed executive calendars, correspondence, and documentation, offering vital support to administrative staff. With a foundation in Business Administration: Management from Laguna College, Vierneza is adept in customer service, administration, and proficient use of MS Office and Google Suite in business settings.

Experience

  • Business and Client Relation Associate

    CEBUANA LHUILLIER · 2017 — Present
    Handled customer transactions including pawning, remittances, account opening, payments, and insurances while maintaining confidentiality of client information and ensuring proper safekeeping of vault items and supplies. Administered email and calendar tasks alongside recording and reporting daily transactions. Provided clients with information on upcoming promos, discounts, events, and new product launches, and addressed client concerns and inquiries.

  • Scanner Operator

    Bureau of Internal Revenue · 2014 — 2016
    Scanned documents in accordance with quality standards, maintained detailed logs and production records, and ensured cleanliness of the work area and routine upkeep of equipment. Collaborated with team members to facilitate efficient operations and communicated with supervisors about production process matters.

  • Executive Assistant/Admin Assistant

    CARD SME BANK INC. · 2011 — 2012
    Responded to phone calls, emails, and customer inquiries, managed and organized files, records, and documents, and coordinated executive calendars, meetings, and travel arrangements. Ensured safekeeping of confidential documents and contracts, and assisted administrative staff with daily tasks as required.

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