Vishal S.
Mid-Level Operations Manager
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About
Vishal S. is a meticulous professional with extensive experience across various domains, including operations management, billing, insurance, and office administration. Currently a Batch Manager at Crack-ED, a part of the Group of Car Dekho, he adeptly manages KPI tracking, onboarding, and training, while maintaining accurate MIS and Excel reports. Previously, as an Accountant at Genesis Public School in Bihar, he led financial record management and vendor coordination. In his role as Billing Supervisor at Assam Construction Ltd., he ensured billing accuracy and compliance, addressing discrepancies and client issues. Vishal S. has also held roles such as Sales Manager at Policy.Online Insurance Broker Pvt. Ltd. and Operations Executive with AFIA Insurance Brokerage Services, demonstrating his proficiency in claims handling and client relationship management. Armed with a Bachelor of Commerce from DAV College, Jalandhar, he leverages his technical acumen in tools like Tally, SAP, and SEO & Digital Marketing Tools to drive organizational success. His robust experience positions him as a key asset in enhancing operational efficiency and service delivery.
Experience
Batch Manager
Crack-ED (The Group of Car Dekho) · 2026 — PresentResponsible for KPI tracking, trainee evaluation, onboarding, and maintaining accurate MIS and Excel reports. Provided MFI & BFSI knowledge to bank employees and financial companies while conducting training sessions and field visits for evaluation.Accountant
Genesis Public School, Bhairopatti, Gopalganj (Bihar) · 2025 — 2025Maintained financial records and documentation, assisted in budgeting, and managed payroll processing. Coordinated procurement activities with vendors and managed office correspondence and filing systems.Billing Supervisor
Assam Construction Ltd. · 2023 — 2025Oversaw the preparation of billing statements and invoices, while maintaining client records related to payments. Reviewed team output for compliance and accuracy, prioritized client invoicing, and prepared weekly billing reports.Sales Manager
Policy.Online Insurance Broker Pvt. Ltd. | Delhi · 2022 — 2023Managed a team of agents to ensure compliance and productivity. Promoted company products, handled customer complaints, and conducted performance evaluations while managing social media platforms.Operations Executive (Offshore – Dubai) - Remotely
AFIA Insurance Brokerage Services L.L.C. · 2021 — 2022Developed quotes in alignment with sales targets, monitored operational performance for efficiency, and managed negotiations with underwriters. Collaborated with internal teams to enhance service delivery.Senior Process Associate
Cogneesol Pvt. Ltd. Mohali · 2018 — 2021Managed motor insurance claims, handled claim caseloads, and controlled costs through effective negotiation. Maintained relationships with clients and stakeholders.Billing & Accounts Receivable Executive
Knack Global Pvt. Ltd. Mohali · 2016 — 2018Followed up with insurance companies regarding pending claims and evaluated unpaid claims to ensure timely reimbursements.
Skills & Expertise
Education
- Bachelor of Commerce (B.Com)DAV College, Jalandhar, Punjab · 2013 — 2016
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