vivian V.

Vivian S. is a seasoned professional with extensive experience in the customer service sector, particularly in roles such as Customer Service Representative, Technical Support, and Sales Specialist. She started her career as an in-house designer at RAK Ceramic Incorporated in Cebu but transitioned into the customer service industry, gaining substantial experience at companies like Max's Fried Chicken Restaurant and Teletech. At Panasiatic Solutions and Teleperformance in Bacolod, Vivian handled escalation calls and worked on retention and callback teams, demonstrating her strong analytical and problem-solving skills. Her tenure at Iqor Talisay as a customer service representative and technical support specialist further honed her abilities, particularly in the travel sector. Vivian's diverse background highlights her capability in delivering exceptional service and consistently resolving customer issues.