Vuyo
Senior Sales Manager
Open to offersNew to PlatformAbout
Vuyo M. is a seasoned Sales Team Manager based in the Western Cape, with over a decade of experience in dynamic sales environments. His track record at Capfin since 2012 highlights his prowess in consistently surpassing revenue targets and cultivating high-performing teams. Vuyo expertly applies strategic sales planning, P&L management, and innovative strategies to drive substantial business growth and market expansion. He is particularly adept in talent coaching and fostering a culture of continuous improvement across customer-facing departments. Previously, as a Contact Centre Development Trainer at Capfin, he was responsible for coordinating logistics and managing training programs to enhance customer service and new business acumen. Vuyo also served as a Document Vetting Team Manager, overseeing consultants to meet operational goals. His academic achievements include advanced management programs from the University of Stellenbosch Business School. Vuyo's comprehensive skill set includes Microsoft Office, verbal communication, and leadership prowess.
Experience
Contact Centre Development Trainer
Capfin · 2021 — 2023Coordinated training logistics for Customer Service and New Business, including scheduling, venue selection, and provision of materials. Ordered and tracked training resources while ensuring compliance with Learning & Development Department standards and coordinated stakeholder enrolment.Document Vetting Team Manager
Capfin · 2020 — 2021Managed a team of Document Vetting consultants to achieve operational targets related to capturing and verifying customer proof of income documentation. Planned team objectives, managed workloads, and ensured accurate interpretation of team KPIs while resolving escalated customer queries and conducting weekly meetings.Sales Team Manager
Capfin · 2012 — PresentDeveloped sales strategies and established sales targets while managing and motivating the sales team to meet those goals. Facilitated ongoing training, coaching, and development for team members, tracking individual progress and performance.
Skills & Expertise
Education
- MDP: NQF Level 7University of Stellenbosch Business School · — — 2023
- National Certificate: Generic Management: NQF Level 5Service SETA · — — 2020
- NMDP: NQF Level 6University of Stellenbosch Business School · — — 2019
- Further Education & Training Certificate: NQF Level 4Prior Learning & Development · — — 2014
- Star Certification Programme: NQF Level 3TULA: SCP
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