Wendy A.

Wendy Anne T. is a seasoned professional specializing in Technical and Customer Service Support via chat, email, and administrative channels. She earned a BS in Applied Mathematics from Mindanao Polytechnic State College and has extensive experience in the telecommunications and technology sectors. As a Technical Support Engineer at Metadata.io, she effectively supported marketing platforms such as Facebook, LinkedIn, and Google Ads. At Medflyt at Home, she managed inbound and outbound calls to qualify leads for homecare. Her role as an Account Manager at Support Zebra involved handling inbound calls and emails related to US business filing and customer service billing. Additionally, at Scale AI, Wendy provided support by resolving technical and policy-related concerns through email and ticketing systems. Her expertise also extends to handling e-commerce platforms such as Shopify and Gladly for Fast Growing Trees and Our Place, ensuring seamless order updates and customer communication. Wendy's background with Orchid Cybertech Services Inc. and People Support, where she escalated technical issues and supported Apple portable devices respectively, further solidifies her robust skills in technical escalations and customer solutions.