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Wensly G. — Junior Customer Service Specialist from Philippines

Wensly G.

Junior Customer Service Specialist

Philippines 2-3 years 550 - 650 USD per month
Open to offersNew to Platform
Languages
English
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About

Wensly F. is a seasoned professional with over three years of expertise in customer service and virtual assistance. He has a proven track record of providing exceptional support in managing client communications and delivering reliable administrative assistance. His tenure at Teleperformance Philippines as a Customer Service Representative highlighted his ability to handle real-time chat support, efficiently managing customer inquiries and troubleshooting. Furthermore, at VXI Global Solutions, he excelled in supporting an international telecommunications account, skillfully managing high-volume calls and contributing to customer retention through outstanding service and product up-selling. His freelance experience as a virtual assistant at AVAS Flowers involved adept remote customer support and administrative task management. More recently, Wensly has provided seasonal support to BEDKINGDOM COMPANY, utilizing platforms like Gorgias and Mintsoft to ensure seamless e-commerce operations. His strengths in administrative support and task organization ensure efficiency and high levels of customer satisfaction.

Experience

  • Virtual Assistant (Freelance)

    AVAS Flowers · 2024 — 2025
    Provided remote customer support, addressing clients' orders and inquiries while managing administrative tasks like data entry and scheduling.
  • E-Commerce Customer Support (Seasonal – 8 Months)

    BEDKINGDOM COMPANY · 2025 — 2025
    Assisted customers through email and live chat for a furniture e-commerce brand, managing order processing and facilitating communication with warehouse teams.
  • Customer Service Representative

    VXI Global Solutions · 2022 — 2023
    Delivered customer support for an international telecommunications account, handling billing, technical issues, and account management while managing inbound and outbound calls.
  • Customer Service Representative (Chat Support)

    Teleperformance Philippines · 2021 — 2022
    Provided real-time chat support for a local account, assisting customers with inquiries and troubleshooting while ensuring a high level of service quality.

Skills & Expertise

Education

  • High School Diploma
    Canubing National High School · 2019 — 2021
  • Junior High School Diploma
    Canubing National High School · 2015 — 2019
  • Elementary School Diploma
    Balingayan Elementary School · 2008 — 2014
  • Bachelor of Public Administration
    Baco Community College

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