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Wivine N. — Senior Operations Support Officer from Congo - Kinshasa

Wivine N.

Senior Operations Support Officer

Congo - Kinshasa 6+ years
Open to offersNew to Platform
Languages
FrenchEnglish
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About

Wivine N. is a seasoned Operations Support Officer with more than two decades of experience in financial, accounting, and operational management roles within prestigious organizations like the United Nations, international NGOs, and the banking sector. Her career is distinguished by expertise in budget management, compliance, internal control, risk management, and partnership coordination. She has maintained trusted relationships with both banks and clients, ensuring reliable operations and institutional credibility. Fluent in multiple languages, Wivine is proficient in various management systems, including SAP/Vision, Workday, and Flexcube, which she utilizes to lead complex projects, conduct audits, and deliver training in multicultural and emergency settings. In her roles with UNICEF and IPAS DRC, she has been a pivotal figure in coordinating financial compliance, developing SOPs, and strengthening risk management. Her capacity to mobilize teams and streamline processes leaves a lasting impact on the organizations she serves.

Experience

  • Finance & Operations Advisor

    IPAS DRC · 2024 — 2025
    Oversaw financial compliance, processed transactions, and reconciled accounts. Generated accurate financial reports for headquarters and donors while monitoring budgets. Coordinated audits and applied corrective action plans. Provided support for HR activities such as payroll, insurance, and staff mobility tracking. Trained teams and partners to adhere to financial reporting standards. Managed banking relations and executed payments following established procedures.
  • Operations Officer — Risk & Compliance

    UNICEF DRC · 2018 — 2024
    Facilitated inter-agency activities and multi-stakeholder initiatives. Created SOPs and monitoring tools for operational efficiency. Organized training workshops and sessions for capacity building. Monitored financial compliance and enforced internal and regulatory procedures. Enhanced risk management by delivering anti-fraud training and conducting random checks for irregularities, along with making recommendations and escalating cases for thorough investigations. Coordinated and supervised audits, implemented corrective measures, and ensured secure archiving of documents.
  • Operations Specialist

    UNICEF Niger · 2024 — Present
    Delivered administrative and logistical support for missions, while enhancing the capabilities of the local team.
  • Finance Specialist

    UNICEF Chad · 2023 — Present
    Managed budget oversight and payment processing. Coordinated partner activities and supported missions.
  • Vision/Finance Officer

    UNICEF DRC · 2016 — 2018
    Oversaw and organized payment flows, collaborating closely with program and operations teams. Implemented systems for monitoring and archiving.
  • Accounting & HR Assistant

    UNICEF DRC · 2011 — 2016
    Supported accounting and HR functions within UNICEF DRC.
  • Operations Officer

    Trust Merchant Bank · 2010 — 2011
    Managed operational tasks within the banking sector.
  • Call Center Advisor

    Vodacom DRC · 2006 — 2010
    Provided advisory support in a call center environment.
  • Accountant

    Geston Études Conseils & Fiscalité · 2001 — 2005
    Managed accounting tasks and provided financial consulting services.

Skills & Expertise

Education

  • Master’s in Economics & Business Administration
    Institution not specified · — — 2005
  • Bachelor’s in Economics & Business Administration
    Institution not specified · — — 2003

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