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Xhunejda O. — Mid-Level Retail General Manager from North Macedonia

Xhunejda O.

Mid-Level Retail General Manager

North Macedonia Less than 1 year
Open to offersNew to Platform
Languages
EnglishAlbanianTurkishMacedonian
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About

Xhunejda O. is a seasoned professional with a robust background in administration and e-commerce in the home goods and retail industry. Currently, she excels as a call agent at Referrizer, utilizing her strong communication and persuasion skills to generate leads and foster business relationships. Previously, at MOSS, Xhunejda held pivotal roles such as General Manager and Administration & Accounting Specialist, where she successfully managed grand showroom openings and supervised teams. She played a key role in data organization and the management of Shopify and WordPress platforms, optimizing thousands of products. Her forte lies in digital marketing, crafting social media content, and managing nationwide campaigns. With fluency in English, Albanian, Macedonian, and Turkish, coupled with a Bachelor of Business Informatics, Xhunejda is equipped to handle complex business environments, emphasizing financial analysis, inventory tracking, and maintaining efficient supplier relations across multiple countries.

Experience

  • Call Agent

    Referrizer · 2025 — Present
    Engaged in outbound calls to businesses to promote services, establish relationships, and generate qualified leads, enhancing remote communication and persuasion skills.
  • General Manager

    MOSS · 2015 — 2025
    Oversaw the grand openings of showrooms measuring 2500 m² in Skopje and 1000 m² in Struga, managed over 10 employees while providing training in customer service and stock management, and coordinated in-store layout and promotions.
  • Administration & Accounting Specialist

    MOSS · 2015 — 2025
    Systematized data regarding product SKUs and customer information using Excel, prepared sales and performance reports, tracked inventory, and handled both domestic and foreign invoice entries, maintaining supplier relations across several countries.
  • General Manager

    MOSS · 2015 — 2025
    Managed e-commerce platforms including Shopify and WordPress, optimized product information for a large inventory, maintained blogs and promotional content, and oversaw online transactions and logistics.
  • General Manager

    MOSS · 2015 — 2025
    Created visuals and social media content while utilizing Facebook and Instagram Ads Manager for promoting campaigns, and collaborated with various media entities for national outreach.
  • Data & Administration

    Manex · 2014 — 2015
    Engaged in inventory tracking and performed invoice entry tasks.
  • Accounting & Sales

    Manex · 2014 — 2015
    Conducted financial analysis and sales activities alongside partial accounting responsibilities.
  • Data & Administration

    Feyton · 2012 — 2014
    Managed pricing, accounting, and administrative tasks.

Skills & Expertise

Education

  • Bachelor of Business Informatics
    South East European University · 2011 — 2013
  • High School
    Private High School “Yahya Kemal” · 2007 — 2011
  • Elementary School
    P.S. 008 Isaac Varian Elementary School · 2000 — 2004

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