Yasmin R.

Yasmin R. is a results-oriented Senior Analyst with over 8 years of experience specializing in Mortgage Servicing, Title Operations, and Escrow Administration. She has demonstrated a proven track record in managing high-volume transactions, resolving complex customer issues, and maintaining regulatory compliance, consistently achieving SLA, quality, and productivity targets. Her proficiency includes stakeholder management, process improvement, operational reporting, and enhancing customer experiences. Yasmin has held significant roles including National Maintenance Analyst at Nielsen Media Private Limited, where she managed national media databases and ensured the accuracy and compliance of operational data, and a role as a TV Classification Analyst, where she classified television content according to client and industry standards. At Firstsource, she functioned as an Analyst in Mortgage & Title Operations, handling title discrepancies and maintaining compliance with client standards. Her early career at Cognizant involved Mortgage Tax & Escrow Operations, managing tax processing and reconciliation activities. Yasmin holds a Bachelor of Business Management from Karnataka Degree College and has acquired certifications in Digital Marketing, Excel, and Data Analytics, highlighting her diverse skill set in tools like Microsoft Excel and database systems.